Non Refundable. The cost of dispatching a technician to your location regardless of amount of work performed, if any. This does not include labor. For new customers, this must be paid up front. Once an account is established, the fee may be invoiced.
This fee is charged in addition to the standard service fee for dispatching a technician outside of posted hours of operation.
Cost of labor per hour. Labor hours are rounded to nearest 1/4 hour. There is no minimum hours. For example: 15 minutes of labor = $28.75.
$1.00 per mile charged for all miles traveled over 20 miles from Waterville, ME
At this time we offer a limited amount of services. We currently service Cummins, Detroit, Volvo, Mack, Hino, International, Allison, Bendix, and Wabco components. We are constantly expanding, so check back often for more services. If you have questions about a service not listed, feel free to reach out to us by phone or email. We look forward to helping you.
Programming and reflashing original and new replacement modules that are currently connected to the vehicle. Some limitations may apply.
Does your DPF Filter light keep flashing? Is your soot load high and you can no longer initiate a parked regen? With our dealer level software, we can force a parked regen, getting your soot level down and performance up.
Some aftertreatment system faults cause your truck to degrade performance and limit speed. Sometimes even after the issue has been corrected you could still experience engine derate. With our dealer level software, we can exit derate inducement once the correction has been made. Sometimes we can temporarily exit derate before a repair is made, enabling you to safely move your truck to a different location.
Sometimes you just want to know why that pesky check engine light is on. We're here to help. We will connect to your truck with our OEM software and inform you of your fault codes. From there you can choose to have us:
1. Clear the codes- codes may return if problem has not been solved.
2. Troubleshoot the codes- hourly labor rate applies and can be very time consuming and in depth.
3. Offer conjecture- give you an educated guess as to the cause and/or solution based on experience.
ABS Light on? Adaptive cruise not working? Lane departure warning on the fritz? We're here to help. We will connect to your truck with our OEM software and inform you of your fault codes. From there you can choose to have us:
1. Clear the codes- codes may return if problem has not been solved.
2. Troubleshoot the codes- hourly labor rate applies and can be very time consuming and in depth.
3. Offer conjecture- give you an educated guess as to the cause and/or solution based on experience.
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